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TECHNICAL WRITING PROJECTS

You can see current examples of public Product and API documentation that I write and manage as a Lead Technical Content Developer at Block (Cash App/Square/Afterpay/Clearpay):

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I work mostly on projects that are under NDA, This means that I cannot post them publicly on the internet. I have created a few sample document types that showcase my writing style. Specific types of samples can be provided to the interviewer at a later point when we are deeper into the interview process. See some more examples of my work here

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Cash App Pay Product and API Docs​
Clearpay Developer Docs​
Afterpay Product and API Docs​

Project | 01

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Project | 01 Procedural How-to Manual
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This is an   example of a procedural manual created as a Capstone project for the Technical Writing Certificate Program at Bellevue College.

The Capstone project required us to apply and synthesize the skills, knowledge, and techniques learned in the program. We had to independently plan, draft, and revise a procedural manual about a self-selected, instructor-approved how-to topic.

 

Objectives

  • Plan, draft, and revise a procedural how-to manual for a specific audience

  • Participate in peer reviews

  • Publish and submit a final draft to instructor for evaluation

  • Follow a project plan and meet scheduled deadlines

Click on the image to view the document​

Project | 02

Project | 02 Technology Case Study
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This is a Case Study created as a project for the Technical Writing Certificate Program at Bellevue College. The goal of this project was to showcase technical writing skills and techniques in writing a Technology Case Study.

Case Studies are an important marketing tool and are used in content marketing.They give a real world example of a solution that has helped clients to realize their goals.  

Case Studies can be shared across multiple platforms like on the company website, on LinkedIn etc. They are also a great tool for the sales team to promote the company and to use in their sales kit. 

Click on the image to view the document

Project | 03

Project | 03 Christmas in Mangalore
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This is an article that was published in Cary Citizen in the month of December, 2011. This article was written by me and has my name in the byline. This is a good example of my creative writing and content writing skills. 

Click on the image to view the article

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Project | 04

Project | 04 Heuristic Evaluation Report
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Purpose of the report: To complete the Heuristic Evaluation of the help website for LG products. The evaluation form is based on Jacob Nielsen's heuristics.

      

Overview: For the most part the LG help website is very user friendly. The look and feel of the webpages are consistent with the branding of LG and the rest of the pages. There were some issues with the efficiency of the webpages. The navigation can be improved viz broken links and search results. The product ads placement was frustrating to find relevant content. 

Click on the image to view the article

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